FAQs
More FAQs- What is that smell?
- What about special items? Artwork, china, heirlooms, etc.
- Why does the specialty floor need to be removed?
Usually, if it smells like mould, it is mould. Mould or mildew odours are due to the presence of fungi in the air, inside pipes or walls, or hidden in other parts of your home. Mould is thicker than mildew, so if the smell is particularly strong, that’s a clue that it’s mould and you need to act fast to prevent further growth.
Some high-value items require restoration by specialists. Working with your insurance claim representative, we can help you identify these items and locate a qualified restorer.
Nonporous flooring can trap water and prevent it and the materials under it from drying properly.